Software should adapt to how you actually work with specific people, not force you into one-size-fits-all workflows. Until recently this was impossible, but new technical advances now make it feasible to build customized integrations for each professional relationship, like with your CPA or dentist.
Proper. He's like a vibe coder extraordinaire. He kind of has a reputation here in the industry, but he'll be like, what do you want? I'm like, what's an ideal communication look like between me and my CPA or me and my dentist? You know, what do those relationships look like? I'm like, this is how I'd want to communicate. And he's like, I think we can build that. And honing it around, like speaking the way they want to come into our world. If they're email champions, great, we can digest that. What happens on our side and the reason why no one is building it, in my opinion— I mean, I'm no expert, but the big players out there, they have to build it agnostic way so serves everyone, and then it gets diluted. When I'm building my own stuff the way I want it for my customers, I can build it one time my way, and we can tweak it and customize it. You couldn't do that 2 and a half years ago. Now we can.
