A short YouTube clip where a speaker explains that AI avatars can be trained on individual business owners to 'duplicate' their expertise so customer service reps and salespeople can query them. The speaker emphasizes that building such avatars requires content, standard operating procedures (SOPs), and documented processes.
There's going to be AI avatars that are out there, and these avatars are going to be trained on you, the business owner, and every single business owner when I was in the trades, and every single business owner I talked to, they say, I wish I could duplicate myself. Well, guess what? You can. Your CSR can ask it a question if it has a question. Your salesperson can ask it a question if it has a question. And this is why content and SOPs and processes, you got to have something that you can build your avatar.
The companies that win the next five years won't be the ones gaming the system.
