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Short advice from Phil Risher recommending that businesses begin emailing their customer database with a monthly newsletter to track open rates, and to consider increasing frequency to twice a month only after achieving roughly 30–40% open rates; if opens fall after increasing frequency, revert to monthly.

Questions this video answers

Start with a monthly newsletter.

When your open rate reaches about 30%–40%.

Revert to sending once a month (stick with monthly).

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