#shorts the company had more reviews than the competition but had the WRONG primary category

12 Oct 2024 · 1 min
0:30

Short YouTube clip (Phil Risher) explaining why a Google Business Profile may fail to drive traffic: the main category matters (you can only pick one), using the wrong primary category (e.g., 'Electrician' vs 'EV charger specialist') can prevent your listing from appearing in the GBP pack; quick diagnostic: search Google for your top service in your top service area and inspect the Business Profile pack; also emphasizes reviews — insufficient reviews or poor optimization reduce visibility and you need more reviews.

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