A short YouTube clip arguing that speed determines business success: consumers expect immediate solutions and may choose competitors if a service provider is slow. The speaker highlights virtual estimating as a tool that lets businesses assess jobs instantly, bid quickly, and often win or judiciously decide to visit in person.
Consumers are a lot more educated now. It's all a race to the face. You ever lost a deal saying, hey, I'm headed over, I'm going to come give you your estimate. And the person's like, don't bother. I already found somebody. You only lost because of speed. They just wanted the problem solved. If someone has a pipe leaking, their hot air has gone down in the winter, they want that fixed immediately. Thank you, Amazon Prime. We all want it done. Now we're seeing these virtual estimating, helping people get their eyes on the project immediately so they can bid it and a lot of times win it or decide you're worth driving out, because sometimes these people don't know how much it's going to cost.
The companies that win the next five years won't be the ones gaming the system.
