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In this short video, Phil Risher explains a three‑step follow‑up system that home‑service business owners can implement to raise their estimate close rate by roughly 13% within a month. The method consists of (1) an automated email sent every two days after an estimate is delivered, containing value‑adding content (questions, team info, testimonials) and a clear call‑to‑action to approve the estimate; (2) alternating text messages sent every other day that also provide value (videos, status checks) while prompting approval; and (3) manual outbound calls made by idle customer‑service representatives to personally follow up. Risher cites a gutter‑cleaning company that, using this system, added $25,000 in monthly revenue without extra ad spend, projecting potential annual gains of $250K‑$1M for businesses that adopt the approach.

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