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Phil Risher answers a prospect's question about which marketing lever (visibility, conversions, retargeting) gives the best ROI. He recommends focusing on retargeting—re-engaging people who already know, like, and trust you—using email, social media, and especially text marketing. He suggests tactics like referral asks and discount offers (examples: $50 off referral, $35 off seasonal cleaning) and cites typical engagement metrics for channels (email 20–30% open rate, social media ~10% engagement, text ~98% open rate).

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