A short spoken YouTube video by Phil Risher arguing that there is no single best practice for onboarding; instead companies must intentionally design onboarding around what they want new hires to think, feel, and do. The speaker recommends auditing cues (even the building exterior) to ensure the employer projects the desired promise (e.g., "we create champions") and warns that employees stay only while they believe they can do their best work—so onboarding must be deliberate and not left to chance.
Chapters
There's zero best practice for onboarding. Every company is different. Every skill level you're hiring is different. What you have to do, the think, feel, act, audit. What do you want? A candidate, a new employee to think about your business? I want them to think that we create champions. And what do you want them to feel when they have that? I want them to feel like they can trust us to do that. And how do you want them to act? Well, I want them to show up, put in the effort. Now, I want you to audit your business. Take that same sheet of paper, take your entire leadership, go stand out in your parking lot and look at the front of your building and say, if I had to judge this just on the outside of my building is this think. The think thing. The thing I want them to think. And we build champions is this building. Tell me that. Is it a hell yes or hell no? There's no maybe. People will work for you for as long as they believe they can do the best work of their life working for you. Yeah. The minute that's not true, they're looking. This is not something that can be on autopilot. You have to design it, and you get to pick it. And you certainly don't want to leave that to just anyone to pick.
