Raele AltanoWell With raele · Founder | 2x Certified Communication Coach | Content Creator

Genuine vs. Inauthentic Apologies #wellwithraele #communication #communicationcoach #apologies

27 Aug 2025 · 0 min

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0:27

This content was created by Raele Altano. This content was uploaded by Raele Altano. This is a YouTube clip titled "Genuine vs. Inauthentic Apologies #wellwithraele #communication #communicationcoach #apologies" (created 2025-08-27, last edited 2026-01-21). It features a single speaker (labeled SPEAKER A) giving communication-coaching advice that contrasts a genuine apology ("I'm sorry I made you feel that way")—which takes accountability—with an inauthentic apology ("I'm sorry you feel that way")—which deflects responsibility and sounds dismissive. The excerpt appears to be an instructional/commentary segment on apology language and interpersonal accountability.

I'm sorry I made you feel that way versus I'm sorry you feel that way are two very different statements. The first one is an actual apology. The person is taking accountability. They sound authentic and they're not deflecting from any responsibility. Second one, I'm sorry you feel that way is not an apology because there's no actual accountability there. They're deflecting their responsibility and role in the problem. And it doesn't sound authentic. It sounds condescending and dismissive. So when it comes to genuine apologies, the first one is a yes and the second one is a no. Hope this is helpful.