Raj BaruahCo Founder, VoiceAIWrapper · Building the Voice AI infrastructure used by 1000+ agencies

ai calling analytics | VAPI + voiceaiwrapper. No custom development needed

20 Mar 2025 · 2 min

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1:52

In this video, the presenter demonstrates how Voice AI Wrapper integrates directly with a Voice API (VAPI) account to manage both inbound and outbound call flows without any third‑party services or custom development. For inbound calls, the platform automatically generates call logs and builds a contact list, effectively acting as a lightweight CRM that identifies unknown callers. For outbound campaigns, Voice AI Wrapper provides a detailed analytics dashboard showing metrics such as connect rate, answer rate, total dials, operational cost, average talk time, and other insights that enable users to assess ROI and campaign efficiency. The speaker emphasizes that these capabilities are built‑in and that additional analytics features are being continuously added.

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Hi guys, in this video we'll show you the advantages of using a product like Voice AI Wrapper with your VAPI account to manage your inbound and outbound call flow. And all of this does not require any other third-party or any custom integration. Everything is available inside Voice AI Wrapper. So irrespective of whether you are— you've created an inbound or an outbound campaign or both inside Voice AI Wrapper, there are some distinct The first advantage is mostly in case of inbound where you have unknown people who are calling you. Voice AI Wrapper is going to generate call logs for everybody who has called you, and it is going to also create a contact list for you. So you get to know people who have been calling you and their identity. It's like a mini CRM in itself. The next advantage are the call analytics. We have certain stats that we can show and offer right away, and we are building more analytics as we move on. This is an example of the analytics that you can get if you are using Voice AI Wrapper with your Voice API account to run your outbound campaigns. So this dashboard, for instance, gives you detailed analytics into Your connect rate, the answer rate, the total dial, you know, the cost of operations, the average talk time, and so on and so forth. There are also other insights that we provide, so that makes it very easy for you to measure the ROI and the efficiency of your outbound campaigns.