Resellers can white-label Vapi's voice AI platform so clients see only their branding, logo, and domain. The portal shows call recordings, logs, and transcripts through custom pages, letting resellers charge monthly retainers while hiding the underlying technology.
So when your clients log into their side of the client portal, they never see VAPI or Retail or Voice Helper anywhere. They see your logo, your domain, the recordings and analytics all sit under your brand. And as far as your client knows, you built this. There's an option inside the app to create custom pages, and these pages can be customized based on what you want to display to your clients. So your clients will also be able to see call recordings, call logs, chat logs, transcripts in case you have enabled it for them. In short, they can't see how this is built. They can't see the provider. They only see what you give them access to. And this is the piece which lets you charge a monthly retainer because to the client, they're logging into your software.
