A walkthrough of Voice AI Wrapper's dashboard for agencies, covering how to connect VAPI accounts, set up white-label branding on custom domains, manage unlimited client accounts with granular permission controls, and access support through a help center and live chat.
Hi, if you're watching this video, you've probably already signed up for a Voice AI Wrapper account. If you need to go back to your account again, just go to our website and click on login, and this is going to take you straight to your account. I'll cover some basics of Voice AI Wrapper on this call. So your dashboard gives you an overall snapshot of the activity in your account. Voice AI Wrapper syncs— has a bi-directional sync with Wrappy, which means anything that you create in Voice AI Wrapper is going to show up on your Wrappy account. Similarly, anything that you create, whether it's phone numbers, assistants, or you add a knowledge base, that is also going to show up in Voice AI Wrapper. Of course, the first thing that you would need to do is to connect your VAPI account by going to Voice API Providers, Add VAPI Connection, and add your VAPI credentials here. Currently we support VAPI. Moving forward, we might add additional voice API providers in the market, and if you use A couple of them you'll see you can add multiple providers here and choose which one to use from the dropdown. Um, the— for agencies, um, the white label section allows you to, uh, brand the entire product under your own domain and your branding. And using the client section, you can add multiple clients. We don't cap the number of clients you can add. To your white label account. And for each client, you are able to create individual users who can access their respective client account. You can also decide what assets you want to make visible to your clients. So you can, you know, display some assistance, or you can remove campaigns from the view and so on and so forth. You can also go granular and you can decide whether they whether you want to allow them to edit assistants, view prompts, and so on. There's another feature called Automation, which is currently in private beta. Help is right around the corner. So there's a little help center here, which is getting constantly updated. If you need— if you're stuck anywhere, if you need help figuring anything out, feel free to just book an onboarding call. This is for free, and we are more than happy to take your feedback and help you out. There's also a live chat option inside your account, and as you can see, we respond within minutes. So feel free to use this. That's it. I hope you enjoy using the product. We have a public roadmap and we are very receptive to feedback. So if you have a feature request, if you want to see something improve, please give us that feedback right away. Thank you.
