Raj BaruahCo Founder, VoiceAIWrapper · Building the Voice AI infrastructure used by 1000+ agencies

Vapi Client Portal: Sync Calls Under Your Brand

9 Sept 2026 · 1 min

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0:45

In this tutorial, the presenter demonstrates how to integrate a VAPI pod with the VoiceAir Wrapper so that all call activity appears within a client portal under the client’s own branding, without exposing VoiceAir or VAPI to the end‑user. The process begins by entering the VAPI pod’s API keys, which automatically populates the portal with the pod’s assets. The user then clicks “Sync Now,” which updates the VAPI account’s server URL to route all inbound and outbound calls through the VoiceAir Wrapper. The same synchronization is performed for phone numbers, making them available for white‑label use. After syncing, calls are handled transparently through the wrapper, giving the client a fully branded experience.

Chapters

So if you've connected VAPI with VoiceAir Wrapper, I'll quickly show you how you can make those calls that are running on VAPI show up inside your client portal, completely hiding VoiceAir Wrapper or VAPI showing up anywhere for your client. So the first step is to connect your VAPI pod. All you need to do is just plug in these keys. Once you've connected your VAPI pod, all your VAPI assets are going to show up here. So your VAPI assets are going to show up here, and all you need to do is click on Sync Now. This will replace the server URL in your VAPI account. And now whenever you're taking calls, all the calls will now flow through Voice Air Wrapper. The same thing goes for phone numbers. So if you have phone numbers, all your phone numbers are going to show up here and you hit sync to start using that in your white label.