Ramit Sethi shows how banks profit from your inaction and gives you a script to call and ask for fee waivers. A simple request like 'I noticed a $35 overdraft fee and I'd like that waived' works about 80% of the time.
Chapters
Banks want you to feel stuck. They bet on you being too busy, too stressed, and too overwhelmed to fight back. Let's prove them wrong. Take back control. Step one get your fees waived. If you get hit with a fee, don't just accept it. Call your bank and use this word for word script. Hi, I noticed a $35 overdraft fee on my account. I'd like to have that waived. If the first person you speak to says no, ask for a manager. Hi, I've been a customer for eight years. I'd like to have this fee waived. Right there. This works about 80% of the time. A lot of banks screw people over because most people don't call. So when somebody like me actually pushes back, they're like, okay, fine. As a complimentary courtesy, we will deal with this fee and happily refund your money.