21:42

In this micro‑learning video, Randy Dean (the Email Sanity Expert) stitches together three short tutorials that demonstrate how to boost Outlook productivity through built‑in automation tools. He first shows how to create and configure Outlook Rules by right‑clicking an email, selecting conditions (sender, subject, importance, keywords) and actions (pop‑up alerts, custom sounds, auto‑filing, permanent deletion). He then moves to Quick Steps, explaining how to build single‑click or multi‑step actions, assign keyboard shortcuts, and use a real‑world example (marking purchasing‑card emails red and moving them to a finance folder). Finally, he walks through customizing the Quick Access Toolbar (QAT) – adding frequently used commands (forward, block sender, BCC toggle, calendar view switch), accessing the full command list, and moving the toolbar above or below the ribbon. Throughout, Dean emphasizes practical, hands‑on setup, encourages viewers to pause and follow along, and offers contact information for further training.

Chapters

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