The E-mail Sanity Expert, Randy Dean: Organize Your Inbox Without Stress

Hey everyone, it's Angela Stevens with the podcast Refocus with Angela, and I am so excited to tell you about our guest today because you're going to learn so much. Many times I have guests on here that you learn about their background or you're intrigued by the tips of focusing, and you're going to find out about that with this guest today. But you're also going to learn a lot about something I guarantee that you use probably on a daily basis. So today I have Randy Dean. Randy is so experienced in so many areas, but he is a speaker and he is an author. He's the author of the former Amazon.com number 1 email bestseller, Taming the Email Beast. He is known for being the email sanity expert, which I can't wait to dive into. But there's so much more about him. He's got 30 years of experience of putting together video-based training. He knows Outlook backwards and forwards. He knows Google. So we've got so much to talk about. So first of all, thank you so much, Randy, for joining us today. I can't wait to get started and find out more about you.

Yeah, excited to be here. Thanks for having me on.

You bet. You bet. So first of all, I gotta ask you, I'm sitting here reading this, the Email Sanity Expert. So I'm sure I'm not the only one out there that probably has a gazillion emails in their email inbox, right? But what does that mean? Because that means that may mean something different to someone else than it does to me.

It means a lot of different things. Now, let me ask you this. You say you have a lot of emails in your inbox. Are they in your inbox proper or are most of them already now in subfolders?

Okay, so now that is like a trick question. And I thought you were going to ask me how many emails I had and I'm not answering. No, not yet. No, no, no, no.

I got to know this first.

I'm joking. No, actually, it's interesting. I've done it both ways. They're in our email proper. I've got 3 businesses. So, but what happened And, and this is an interesting point because we have a shared email box in one of our emails. But what happens is when, when someone is looking for an email out of that shared email box, it, many of our staff forgets that they're in the folders, right? And so they won't go look in the folders. So I kind of changed that answer on you a little bit, but I wanted to get, I wanted to find out your input on that because that has kind of been an issue. So, so tell us what, what's the, what is the trick? Is it better to have the folders or not?

There is a debate about this in the industry right now. I mean, it's funny because there actually is like a little bit of a thing of email data integrity science, so to speak, or at least thought leadership. And, you know, there's one camp that says You should have folders and you should have folders inside of folders and sometimes even folders inside of folders inside of folders for your main projects, clients, customers, activities, events, etc. There's another camp that basically says, well, both Outlook and Google allow you to label your emails instead of putting them in folders. So why not just have one subfolder to move all your stuff into, but before you move it in there, give it some labels, and then you find your stuff by using your labels, but at least then it's not in your inbox. I'm a pragmatist on this stuff. I just like using what I think can work. I think there's a hybrid in between those two. Yeah, that makes a lot of sense for a lot of people, which is Of course, you're gonna wanna have a few main folders for your main projects, main activities, main events, main clients, main vendors. But then maybe you could have another folder in there. Some are saying you should call it your sweep folder because you sweep everything into it when you've had a chance to process it. I call it the done for now folder because, you know, that's where it should go when you're done for now. That's one of the things I talk about in my program is how to get your email to done for now so it doesn't have to be in your inbox. And the reason that I don't like leaving them in the inbox for most people, I got to come back to that in a minute. You're gonna love this story. The reason I recommend that for most people is that the science has shown that the vast majority of people that leave a done for now email in their inbox, they, the majority, will come back and open it again later just to see if they've dealt with it or not.

Right.

And do you know the clinical definition of insanity?

Do I? I think that's our company. I'm joking. No, no, no, no.

And here's another statistic that you got to hear. The average working professional looks at each and every email they receive 3 to 7 times. Before they finally take a smart, appropriate action with it.

Because we're searching for them all the time.

Well, not only that you're searching, but you're also delaying making decisions and getting them appropriately placed. And that's a big part of what I teach in my programs, um, to get people to be a little bit more attentive the first time so that they're not having to look at it 3 to 7 times. Yeah, you know, so, um, but, um, going back to that one person, I ran into a, a lady at one of my sessions. Um, I, I did this huge event out in Vegas a few years ago. A lady comes up to me after the session, and I get this question asked every now and then. She goes, what's the biggest number of emails you've ever seen in an inbox? And I giggle when I get that question. I said, right now it's 164,000.

Wow.

She goes, I got it. I go, really? And she pulls out her iPhone and she goes, she shows me her iPhone, she goes, 248,000. Wow. On her iPhone in her inbox. And then she gets my attention though. She goes, but I don't think I need to change. And I go, proceed, you know, because now she's really got my interest. She goes, well, you know how you said the first time you read an email And by the way, you're about to get the 30-second overview of what I'm recommending you do with your emails by me telling this. She goes, "You know how you said the first time you read an email, you got to figure out what you need to do next? Because if you don't figure out what you need to do next, you're going to have to read it again." I go, "Yes." She goes, "That's what I do. First time, every time, figure out what I need to do next." I go, "Good." She goes, and then, you know how you said if it's something you can handle quickly, you should just deal with that right now. Don't keep it for later because if you keep it for later, it might stack up and bury you.

And I go, you might need it, right?

Keep the quick stuff moving. Don't keep it for later. The little mnemonic that I share with people in my program is let's go to Ohio. Ohio, only handle it once. Right. And I actually learned the time marker from being a follower of David Allen, who wrote Getting Things Done.

Yeah.

He basically said if it takes 2 to 3 minutes, you do it now. That's your marker. If it's more than that, maybe you can block time later or put it on your task list. But if it's 2 to 3 minutes, you do those ones now.

So true. So I'm still going back to the only handle, only, only Only handle it once. Ohio, I've never heard of that. Anyway, so yeah, isn't that great? I gotta write that.

Yes, I get groans because I'm based in Michigan and, you know, we got that little rivalry thing going on up here. Um, but, um, yeah, uh, I will say, yeah, you know, so first thing, look at it once, decide what you need to do next. Second thing, takes a couple minutes or less, do it now. Only handle it once. She goes, okay, so I'm doing that. I go, good. She goes, and then you said on the second part is if it's more than a couple minutes, you either add it to your task list or block time on your calendar. And I go, yes, that's exactly right. Well, she goes, I got my task list in Apple Notes right here on my iPhone. If I can't deal with it now, I put it on my task list in my Apple Notes. If it's something I need to block time for, I go right into my Apple Calendar. Put it right onto my calendar. And I go, that's good. And then she goes, and then I just leave them there. And I go, wait, yeah. She goes, I go, you just leave them in your inbox? She goes, yeah, because if I see that I've read that message, I know I've done those things. I know I've either responded, replied, acted 'Or I put it on my task list, or I put it on my calendar.' Right. I go, 'And you promise, you absolutely promise me that you never go back to one of those red messages to open it again to see if you dealt with it or not?' She goes, 'Never.' And I go, 'Well, so how do you find yourself?' She goes, 'I use search.' I use my search and I don't need folders. And I go, but you never look at it another time? She goes, never. And I go, you're good.

There you go, you're good. There you go.

Now, now, here was the interesting thing. I go, but wait a minute, 248,000? She goes, yeah. I go, have you thought about at least just taking like the ones that are more than 2 years old and just putting them all into like an archive location or folder because I'm predicting your IT is going to have an issue with you here at some point just due to data size, data file size. She goes, yeah, I've thought about doing that. I go, because yeah, I mean, you know, at some point you got to, but you know, she had like 15 years of emails in there to do that. And I said, yeah, maybe move your old ones out. It'll actually make the software run better. But if you're never, ever, ever again looking at an email another time that you've already opened and dealt with, I'm okay with how you're doing it. I do say this, though. The vast majority of people aren't that good or that consistent.

Yeah, exactly. Because we have other things to do. And, and the other thing I was going to say is go through your junk and then empty your deleted mailbox. A lot of people forget to do that. It'll help your computer run better. I want to back up just for a second. So, so as many people know, this podcast is all about focusing, right? So most people— and I had done some research on when we were having you on, and I'd asked a couple of our subscribers, I'd ask them what, you know, if they had any questions for you. So I have a couple here. So one of those was talking about focusing. This person said, I wake up every morning and I've just got so many emails. A lot of them are junk, but, you know, how do you— it almost created that panic. How do you handle that? And what do you advise to people first thing in the morning like that?

Huge number of people are making a big mistake first thing in the morning. And I have been asking this question for a few years now. When I do these programs, I'm getting a very consistent response of 90 to 95%. What I found, I ask, how many of you, when you arrive to your workstation, arrive to your office, boot up your laptop, the first thing you do is open your inbox? And it's 90 to 95% consistently, right? And then I say, keep your hands up because I want to find out if you're liars. And so, they keep their hands up and I go, "Okay, how many of you before you open that inbox get coffee?" So, and most people keep their hands up and I go, "Yeah, because first I do the coffee, then I do the emails." But the real thing that I'm encouraging people to do is a very minor shift at the very start of the day. And what I'm recommending that people do to greatly reduce the insanity of your inbox at the start of the day. And before I dive in and share with you what this focusing tip is, I share at this point in a lot of my programs, basically when you think about what email is, would you agree that one, it's a necessary nuisance?

Absolutely.

You can't get rid of it, right? It's, it's necessary for you to keep your job, make your business work.

Young adults think being on the phone is playing games, but for us adults, it's be— it's checking email.

Yeah. Now, but the, the second thing about it though is because it's a necessary nuisance, you have to really think about how to shrink the amount of time you are spending on it because the longer and less efficient you are at that, the less time you have for your more important stuff.

Yeah.

Fair?

Yeah, absolutely.

Here's the second thing. When you think about email, isn't it basically just a whole bunch of hungry squirrels with the occasional big angry dog? That's email.

Yeah. Most of it— with a lot of junk right in the middle of it. Yeah.

They're just trying to get your attention and they get you distracted. Every once in a while, something really important though.

Yeah.

So you've got these two things going on. It's a necessary nuisance, mostly squirrels.

Yeah, yeah, absolutely. Or it's people that have gotten your email that are pitching you something that has nothing to do with your business.

Oh, right, right. Yeah. I mean, a lot of these squirrels you don't even want in your yard, you know, but you have to read it.

I mean, you have to, you have to make sure it's not somebody that, you know, somebody referred you or something. You get that? Yeah.

Yeah, so, so let's go back to the start of the day. Now that I've set this table for you, um, what if— crazy thought— instead of opening your inbox, you open your calendar?

And that's what I do.

You look back a couple days. Is there anything I've passed by here that I still need to finish up or work on? Then you look at today. How much time is already blocked by commitments, meetings, etc.? How much time is actually open on my calendar today? And then you look forward about a week or so. You can do this regardless of whatever calendar tool you use. Yeah, you look forward a week or so and you go, is there anything coming up I need to start getting ready for? That should probably go on my task list. And do I have any big open blocks of time coming up, right, that has nothing in it? Because if you got big open blocks of time, I'm gonna say you should look at your key project activity event or two in your work or life that is not moving as fast as it should and block some time on your calendar for that thing. Don't do everything, but one or two things. And that's called strategic time blocking. Yeah, it only works if you're regularly looking ahead.

Yeah.

And if you're not and you leave that time open, invariably it's going to be filled with emails or other people's meetings. So you got to start looking ahead and getting strategic. But everything I just described there, that should take a couple minutes max. You look back a couple days, anything I need to finish up? You look at today, how busy is it? Do I have some time to get some things done or is it pretty packed? What's going on in the next several days coming up? Anything I need to start getting ready for? Anything I should be blocking time for? So that's your first thing. Then the second thing, you're still not ready for email. You have to get more coffee, um, and then What you need to do is build a task list for today.

Yeah. Yeah.

Because what I want you to do is now that you've looked at your time, think about your projects, activities, events, and build some kind of task list. Now, in my programs, I go into deep specificity when appropriate for Outlook users or Google users. Here's how you can build and set up your tasks. Utilizing the onboard tools inside of each of these platforms, including the ability, by the way, to easily create from emails new task and calendar and contact items. That's onboard and it's a few-second action. So it's built right into the software. Most people don't realize that. But The most important thing is, have you built a smart, focused little task list? And what's ironic, I got mine right here. Because what I, what's funny is I actually, now that I teach both platforms and I show all this sophisticated stuff in technology, I've started actually building even a shorter task list on paper that is my focusing tool. Yeah, you know, and, and I'll even circle things that I'm like, that's really important.

Yeah.

Okay. So I've actually gone full circle because I used to teach planners in the '90s, but that's the recommendation that I have for people before they even get into their email.

Yeah.

Get yourself into your time. What's going on with your time in your calendar? What is important with your time in your calendar? What's going on today? What can I get done today considering the amount of time I have available today that will also be consistent with the major projects, activities, events I need to be working on?

Yeah.

And do that before you dive into that inbox. Now, everything I just described should be a 3 to 5 minute drill, right? It's not like I'm asking for an hour. I'm asking for 3 to 5 minutes, right, to put your email in context before you open it.

Yeah. And what you're saying, by the way, I just want to make a note on this, that goes for business owners, it goes for students, it goes for parents, it goes for teachers, it goes for everybody. This is not just for business owners. This is for anybody that wants to get the most out of their days.

Yeah, yeah, absolutely. And, you know, just thinking about that process of, do I just walk out and let the squirrels take over, or do I put a little bit of just focus and sense at the start of my day?

Yeah.

And if I can get that focus and sense built into the start of my day, then here's what's really interesting. When you do go into your email after this 3 to 5 minutes, now, mind you, you've, you got your time laid out, your calendar, you know what's going on. You've got a plan for what you want to get done today. There are days you're going to go, then go into your inbox and it will completely and totally take over. Yeah, but here's the thing. Now when it takes over, it should, because by your self-identification, because you've got your priorities and your time clear, you now know that is the most important thing, right? Yeah, but if you go in blind, you're going to be making assumptions that it's more important than it really is a lot of the time. And that's when you find yourself working on the wrong thing at the wrong time, not working on the right thing when you need to, and feeling just crazy stressed and distracted all the time.

Yeah. And not only that, there's things that come up, right? There's things that can come up that can throw that list out the door.

Oh, sure.

To totally push it to the next day or whatever. Speaking of which, that was the other question that the other person had asked me to see if I could bring up. And they said, what they said, I'm a busy mom, but I also work a job. And she said, what do I do when I keep having to push it off to the next day or to the next day or today? Because things happen. And so I saved that question for you. So how would you answer that?

Well, if it's really, really, really important to you. That's where I think that strategic time blocking really matters.

Oh yeah.

Because you're, you're going to have to make appointments with yourself in a crazy busy life. Now, I've got a weird thing coming up. I've got the major life change coming up. My eldest daughter just graduated college. She's living out near Denver. She's not at home. And my youngest daughter in a couple of weeks is going off to college first time. And so I am about to become an empty nester, and I'm freaking out a little bit because I'm gonna have so many less distractions now.

Oh, you'll fill it up, trust me.

Oh, I know I will.

And I'm busier than I've ever been.

Yeah, right. I know I'll fill them up, but now I can be more self-directed in filling them up.

Yeah, yeah, of course.

Yeah, yeah, because like You know, you spend so much of that time getting them to this point that you're, you're fully invested in being a parent.

Yeah. Yeah.

And if you're doing it right, it probably is the most important thing, even though it will drive you completely crazy and you'll lose all sense of self at times. But they're awesome. I love my kids. You know, they're, they're amazing. They're two—

I always— my, my mother gave me the best advice one time. She said, you grow with them.

Yeah. Yeah. And honestly, they have taught me more than just about anybody that I know. And they're two of my absolute favorite people. So, you know, no regrets with the time spent with them. But, you know, obviously sometimes it made business sort of the second fiddle and it should have. But now that I'm coming into this new place, it's like I got to do even more strategic time blocking and work on bigger more important projects again, because now I'm going to have the ability to do so.

Yeah.

So you got to block the time and make the commitment, and then when the time comes up, don't do the dishes, fold the laundry.

Yeah, I was gonna say, block time for fun.

Well, that is, you know, a lot of people are saying that, um, you know, couples that, um, block time to, um, spend focused time together are the couples that work and last.

Yeah, yeah.

You know, yeah, because they're purposefully saying, yeah, I'm making this time for you and I'm not going to be distracted by everything else when this is happening.

Oh, true.

Thank you. Yep. So, but that's my answer to that is, you know, book time, book commitments. If it seems a little frenetic, one option I would say, especially maybe for single parents, is hire a babysitter even if you're not going anyplace.

Yeah, yeah. You know, just to get things done, just to get— you know, I used to say I could watch a movie, I could fold laundry, I could write a paper, I could do it all. But my husband was one of these people, he couldn't. It was like he had to do just the one thing. And so, but what was interesting is then I realized sometimes he wanted me just to watch a movie with him, right, and not do everything else. So I've actually done that a couple of times. I would hire somebody and then I would either go downstairs or go to the library. It was just a couple of hours.

Library or coffee shop, you know, fantastic. You know, and I've been trying to do a bit more of that recently because it is so easy. I'm a work from home person when I'm not out at client events. When I'm at client events, I'm at their place, their conference, their activity, their event. I never have clients here at my place.

Um, and those are busy events. Those are— those— it's hard to get a break when you are at a conference, right?

Right. They're all-consuming. But when I'm here working self-directed, I've found that it does get really easy to go work on something in the yard or work on something in the house or Oh, there's a pile of laundry. And, and if you allow it, it can take over. And then you're getting what— there's a phrase out there called faux productivity, which I love. You're getting things done, but they're not the most important things to be getting done.

Yeah.

And so you're filling your time with all these things that are— they feel semi-productive. But you're not getting any closer to where you're trying to get.

Yeah. And I always say reward yourself. If you get a project done, you know, take that hour off or something because, you know, if you do something that's a really big project and it takes a lot of your energy and your, and your mental energy as well, it's good to also have that little break.

Yeah. Well, I have a little bit of a flaw that I just absolutely love working out in the yard. And, um, a little bit too much because sometimes I will opt to do that before I get some of my work stuff that needs to be done done. And so I'm trying to make a new commitment with myself that working out in the yard is your reward.

Yeah.

And so, but in order to get the reward, you've got to get at least a few of these substantial business things done this day. Before you get to go out and do that.

Right.

You know, and so, so set up your reward system so it can help you too. And look strategically at, are you allowing the distractions to come in and sort of take over? Are you taking the easy path out? Are you not allowing yourself to get into that focused effort that's going to really pay off? And then here's the interesting and fascinating thing I found about this, which is so wild. I just had a really good self-directed day of work a few days ago. And I was working methodically through some bigger picture tasks and projects. I made substantial forward progress on these things. It was fun.

Yeah. Yeah.

But a lot of times—

You got to enjoy the moment. You got to take time to focus and refocus.

But a lot of people resist because it's got like a— well, it's work, you know. And so I— it's work and I don't want to get started on it because it's work. And you gotta, you gotta remember that if you get into it, it's work that you enjoy. It's just about as fun as anything you're doing external too, and it can lead to other ideas.

And yeah, of course.

Yeah, but But you gotta create that momentum by getting started. Yeah, yeah.

I wanted to ask you a question too. So I know that you do a lot of training on this, but a lot of people, you know, like our firm, we, we will use the Outlook 365, right? But some people use the desktop version, right?

Right.

And I believe they still make that. And so is there any pitfalls, downfalls to one or the other?

Well, I teach both platforms. I teach the classic Outlook, which is the one that used to be server-based on your organization. And if you're old enough, you remember when you had to install it with CD-ROMs.

I know what you're talking about.

Yeah, exactly. Yeah. And then there's the new web.

Yeah, yeah, yeah, yeah.

I don't call it age, I call it experience. There you go.

There you go.

Yeah. But then there's the New Web Outlook, which is sort of more app feeling, and it looks very similar to the Outlook you would use through a browser. Both have pros and cons. There are some things that the classic still does better. There's some things that New Web Outlook does better. And so I sort of say to people, remember, it's probably the same data file. It's the same email data file. It's the same calendar. It's the same task list. It's the same set of contacts. It's just being shared with you with a different user interface.

Yes.

And honestly, I'm actually encouraging people to take a little bit of a look at both now because you can then surf according to what you're doing and use the one that's best for that thing.

So, yeah, so you are— you're spot on. One of the things that I've actually started doing in my own company is having my staff actually go through the training, even if they think they know Outlook, just the basics, right? Just the basics on like, if you get Outlook 365, there's just the basics on how to use it because, and then they can get more experience from you. But just, we think we know it, right? But there's those little things that can make our life easier that maybe we didn't know, right?

And you wanna hear something fascinating? So I started this business in 2004. I have been showing people how to better use their Microsoft Outlook now for 21 years in business, and I was teaching people that I worked with before that, right? Right. Um, I've been teaching Google Workspace stuff for more than a decade now. Um, I go into a lot of my conference programs and I say, how many of you prior to today have had a formal strategic-level email management course. I have asked this question all across the United States, Canada, Mexico, and even in Europe several times.

Very small, I'm guessing.

Less than 5% consistently.

Yeah.

And so what I'm seeing is— and then here's the second thing, which is crazy about this, especially if they're working in professional business environment, either office workspace and/or hybrid or even work from home, but they're doing a lot of tech-based work from home via email, calendar, etc. The average working person is spending 2+ hours a day with a significant portion working 3, 4, 5 hours a day just on email. Now, put those two things together. Yeah, you— less than 5% with training, 25 to 50% or more of each and every workday is spent doing it.

Yeah, definitely.

They're self-taught.

Yeah.

And, and that's how I've been able to get away with not having a real job now for 21 years.

Right, right. And, and I always tell people, the older generation too, if you have grandparents out there, they want to, they want to learn just as much. So if you're a younger person or a young working adult, share some of these tips with your, with your parents and grandparents. Yeah. You know, it's the little things that, you know, we can learn from both. Yeah.

I love it when I share something in my programs to the parents or grandparents and they go, ah, finally I got something tech I can show my kids.

Exactly. There you go. I love that. That's awesome. That's awesome. Well, Randy, I can talk to you first of all. All day long. But I have got one last question for you. Um, so I ask this to a lot of people and we get a lot of different answers, but, um, we're all not perfect, right? And there are some days that we're not as focused as others. Some days are better, right? Um, but if, if, if you were going to present something really big one day, um, but it's just one of those days and you don't have game on and you're just not there, um, and you get in your car or you're on the train, what is the name of the artist or the genre or the song that you listen to that gives you focus, that gives you game on?

My daughter, a few years ago, um, not crazy long ago, my eldest daughter is a musician. She is like lead singer and writer in a folk indie crossover band. They're starting out in the Denver area. Watch out for Hallie Dean.

No, wait, hang on, what was your name again?

Hallie, uh, Dean is the last name.

And I love it. Thank you, thank you for being a parent that supports the arts. A lot of people don't do that, but it's awesome. Anyway, go ahead. Sorry.

Yeah, uh, and they're working on a new album right now, so keep your eyes open. Um, but she always gets me the best new folk indie crossover. You gotta listen to this, Dad. And the one that I absolutely just fell in love with was Noah Kahn, and he has the album Stick Season. And there's a particular song on the album called You're Gonna Go Far, which is, um, it's, it, it's not necessarily pure motivation at all if you listen to the words. Um, you'll see it's got a little bit of that dark moody, because his songs almost always have a little interesting dark moody thing going on in them. Um, but he also did that where he, on his Forever version of Stick Season, he had Brandy Carlile come in and do part of the song with him. So it's like, it's Noah Kahn and Brandy singing doing this, you know, song, "You're Gonna Go Far," and that just always helps me focus and get right into the right headspace.

And by the way, I gotta check that out. That sounds, that sounds really great. I, I tell you, I love the— one thing I love about that question to so many is, uh, my playlist has gotten really great because it's gotten me a lot of, um, songs, and we're going to be posting those, uh, in playlist form shortly. So, um, but that is perfect. So, um, but, uh, one more time for everyone out there, your daughter's name is Heather Dean, right?

Hallie.

Or Hallie Dean, excuse me, Hallie Dean. And, um, is she on her own or is she with a band?

Like I said, she's, uh, her and her band, um, are, um, going to be getting out and gigging a lot more. They all just actually— most of them just actually graduated from University of Colorado's singer-songwriter program or music production and arts program, and they all sort of got together, and they're just a talented group of kids, man. They're good.

I love that. Can you spell her name for us?

Halle. It's like, uh, Halle Berry, but not for Halle Berry. H-A-L-L-E.

H— I'm sorry, H-A-L-L-E-Y? No, H-A-L-L-E. E. Oh, oh, I love that. H-A-L-L-E. And we'll put that on the website. And then Dean, and it's D-E-A-N. Awesome.

Yeah.

Okay, perfect. Well, if you're looking for somebody that knows a lot about Outlook and Gmail, we're talking about his daughter. But if you're looking for somebody that knows that, definitely check out Randy Dean, who is amazing. How can people reach you if they want to reach you?

Easiest and simplest ways are my website, which is literally randaldean.com, R-A-N-D-A-L-L. And then I'm also— I have a good and big group out on LinkedIn. There, search Randy Dean, you'll find me. And I also have a YouTube channel getting close to 6,000 subscribers. So I would love it if you took me over that marker right there.

That'd be great. Definitely. Well, perfect. Well, like I said, we will— behind the scenes, we were talking before this podcast started to the audience. So you'll probably hear from us again as we'll probably do another one of these with you in the future.

Yeah, we got a lot more topics we could dive into.

We do. We have a lot in common. So, but Randy, first of all, thank you so much for your time today, for your wisdom, and for sharing with our audience some things that I know they're going to be even more productive today. Because I always say, when a person finds their— that they're more productive and organized and they find their calm, they can be brilliant.

So, oh yeah, and, and if you can get yourself out of frenetic and find yourself in flow state— you can't get to flow state if all the squirrels are chasing you. If you can get to flow state, you can do some amazing things.

There you go. Thank you again.