World’s Simplest #Email #Etiquette Tip: Feeling Upset? Hit Save, Not Send!
In this brief video, Randy Dean, who brands himself as an "Email Sanity Expert," delivers a single, actionable piece of email etiquette advice. He explains that when you feel upset, angry, or emotional about a workplace interaction—whether with a coworker, client, customer, or vendor—and you draft a terse or potentially aggressive email, you should click "Save" instead of "Send." He recommends setting a timer (about an hour), then returning to the draft to reread and edit it before sending. This pause helps prevent sending hostile messages, makes the recipient happier, and ultimately supports a longer, healthier career.
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