The Key to Business Longevity | Marcel Proskow

If you lose a staff member, it takes two people to replace them. Right? Because it's all the time you lose, all the time you've invested in them, the fact that they work with your clients. So there's a real value to treating your staff well and making sure that they grow with you and entrusting them. I've also worked with people who would never let me meet the clients in my early years because it was like, no, no. Because you might meet that client and then steal them. Well, I don't worry about my client. My staff stealing clients because they're. They're happy where they are and they're quite content to be maintaining these relationships because they see the benefits of it. And again, I think I've shown that with the longevity that we've had with so many people. And so that became really important. But back to those three key. I think if you're starting a business, make sure you've got the resources that you need. Not because you have to have them on a daily basis, but when you need them. It's nice to be able to call.