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In this short, Robert Cialdini explains a field experiment conducted in New York restaurants that examined how the presence of mints on a diner's tray influences tipping behavior. The study found that placing a single mint on each diner's tray increased the average tip by 3.3%. When servers placed two mints on each tray, the average tip rose by 14% compared to the baseline with no mints. Cialdini links these results to the reciprocity principle, noting that the act of receiving a small, unexpected gift (the mint) creates a psychological urge to give back, which in this context manifests as a higher tip.










