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In this short, Robert Cialdini explains a behavioral experiment on restaurant tipping. The study compared three server behaviors. In the highlighted third condition, the server initially presented a mint to each diner, thanked them, then deliberately returned to the table, leaned in, looked toward the manager, and announced a special gesture: “For you nice people… because you have been such good guests,” before placing a second mint in front of each diner. This extra, framed as a special, personalized act triggered a 23% increase in tips compared to the baseline. Cialdini emphasizes his enthusiasm for the finding, noting how a simple, scripted gesture can dramatically boost generosity.










