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In this short video, Robert Cialdini discusses a field study that examined a simple, cost‑free menu modification: adding a brief note such as “one of our most popular items” next to a dish. The study found that this honest social‑proof cue increased the selection of the highlighted dish by 13–20% compared with unchanged menu descriptions. Cialdini emphasizes that the intervention is both truthful and inexpensive, making it an attractive tool for restaurant owners and managers seeking to steer customer choices. A co‑speaker identifies the effect as a classic example of social proof.










