DHL, Revolut, and Adobe redefined how they create and deliver value by making bold changes instead of incremental tweaks. The speaker argues that analyzing customer needs and embracing transformation is how companies future-proof themselves against disruption.
Business model. Innovation goes way beyond product and process tweaks. It redefines how you create, deliver and capture value. Focus on value creation like dhl, which solved new customer needs by introducing real time tracking in logistics. Transformed value delivery. Fintech leaders like Revolut disrupted banking by offering seamless apps based services. Reimagine value capture Adobe. They move from one time sales to subscriptions, securing long term growth and customer retention. This isn't just incremental, it's about being bold and reshaping your approach for a changing world. Analyze customer jobs to be done to uncover unmet needs and and embrace bold changes to future. Proof your organization against disruption. What's been your company's most recent business model? Move.
