Melissa Burke, EVP of Bain's Transformation and Change Practice, explains why most large organizations fail at transformation. She covers what capabilities matter most, the role of a chief transformation officer, and why strategy alone isn't enough.
According to Bain, only around 12% of large organizations achieve their original transformation ambition. Bain suggests that those that do get it right avoid overloading their A players and often hire a dedicated chief transformation officer. Melissa Burke, EVP of Bain's Transformation and Change Practice, said, one of the first mistakes companies make is failing to focus on their critical strategic roles and getting the right people in them. So it's no secret that successful transformation comes down to capabilities. But what are your thoughts on appointing a chief transformation officer, and what other fundamental mistakes do you see organizations making with transformation.