MEETING A CUSTOMER IN PERSON!

Ryan Shank meets a PhoneWagon prospect from 50freecalls.com in New York, then heads to Indianapolis for an investor talk. He emphasizes face-to-face meetings and unscalable, high-touch work as the way to win customers and build relationships in a competitive market.
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What's up guys, so I'm going to meet up with a prospect. It's not a customer right now, but it's a prospect that we've actually been working for almost a year now. And Arad actually gave him a call the other day, actually about a week ago, and the guy said he's gonna be in New York on the 20th and 21st, and he said he can meet up in New York. So I called him today. I said he just had dinner at Shake Shack, Madison Square Park, and now I'm going to meet up with him at Dos Caminos in Meatpacking, which is funny because I just met up with a guy I used to work with last night at Dos Caminos in Meatpacking. So I'm actually flying to Indianapolis, Indiana tonight at 10 PM, but it is 6:20 PM right now, so I'm gonna go meet up with him from 6:30 to 7:15, so like a good 45 minutes, and then I'm going to go back to my apartment, then hop on a plane to Indianapolis, 'cause I'm meeting up with one of our investors tomorrow, and we're doing office hours and fireside chat for some entrepreneurs in Lafayette, Indiana. So in just a second, I'm gonna be with Prospect, so let's time travel there. Shh, pow. All right guys, so now we're here.
We met up with 50freecalls.com. Potentially, potentially a future PhoneWagon customer, but we were just learning about the business, right? About what you guys are doing. They're doing some awesome stuff. A ton of calls in Edmonton, Canada. So it was a great dinner, right? Yeah, we loved it. Yeah, so good. So it's awesome, awesome to meet up.
Just wanted to meet up with him, one, just to get face time, and one of the things that we found, or that I personally found, is that meeting up with people just really helps solidify a relationship. You know, there's only so much that you're gonna get on these emails and phone calls and that sort of thing. But meeting up in person, really feeling someone's, you know, energy, feeling their passion, that sort of thing. And like, it really, you know, humanizes you. Uh, and then it also, you know, like no one else is doing that. It's going above and beyond. It's doing those unscalable things. It is going to help you win in the long run. And by the way, those things compound, you know. So it's like, if you do that with this customer, they're going to talk, you know, wow, that, you know, they met up with me and, you know, spent their time. Because thing is, time is so valuable these days. And it's like, if you spend your time with someone, you know, they're gonna appreciate that.
People, people really appreciate that.
So that's what I was Now what I'm doing again, one of our investors is actually doing a talk tomorrow and a fireside chat with some entrepreneurs in Indianapolis. So I'm going there right now in the Uber. So we're going to do a talk and everything. I'm going to vlog. I'm actually vlogging on my phone right now, but we're going to vlog it tomorrow. The talk, Indianapolis, meeting with entrepreneurs. It's actually in Lafayette, by the way.
Lafayette, Indiana.
Super random. I'm excited to share that with you. Vlogging on the phone right now. We're going to chop it up. We're going to put it out. It's a video a day. Let's go. That's the vlog for today. Day 3, season 2, still behind the scenes, still haven't even released the main stuff, but giving you guys a sneak peek into what we're up to building And again, we're building it from the ground up, and we're just trying to win. We're trying to win in a super competitive space. We're trying to win customers one by one, putting out content, putting out an amazing product, listening to customers, building what they're saying, listening to their feedback, all of that stuff. Love you guys. Hope you're out there working hard, being pioneers, being Wagoneers. Peace.
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