Respond to every lead within seconds using this text message tool!

Ryan Shank of PhoneWagon shows how to text leads instantly after they submit a form. Seventy-eight percent of customers buy from whoever responds first, and conversion rates jump 391% when you answer within one minute. The tool sends automated texts from a dedicated number the moment a lead comes in.
Chapters
What's up, guys? My name is Ryan Shank. I am the founder of PhoneWagon. I want to go over today why lead response time is so incredibly important and what you can do to ensure that you respond to every single lead within seconds every single time. So I was looking at this article right here from HubSpot. It's like, why your B2B lead response time is killing your business. And they kind of mentioned some, some data here, which I thought was really, really interesting. They actually refer to this study from the Harvard Business Review where they surveyed 2,241 US companies, basically measuring how long each of them took to respond when someone submitted an online lead. I thought it was crazy looking at averages and everything. Basically, 42 hours is the average response time. Okay, you can see that, you know, 586 companies did respond in 5 minutes, but you know, there's a ton of companies that either didn't respond, 512, or you're greater than 24 hours. It's absolutely insane to me. Here's some highlights right here. Again, just like average response, 42 minutes. 37% of companies responded within an hour, but that's only 37%. And an hour is still really long. Like, you have to think that that person went to your site, they are prioritizing your service at that moment. You want to get to them in that time of need. They are so far down the conversion funnel. Respond to them. They're giving you their information. Then this article right here from Vendasta talks about how 5 minutes or less is, uh, is absolutely critical. And these stats like this in the past, I thought they're super, super interesting. Why does it matter? 78% of customers buy from the first person that responds. That's massive. Ingrain that in your head. 78% of customers buy from the first person that responds. And look, Your sales conversions are 391% higher if you respond within the first minute. Okay, there's just massive amounts of data. I'm not going to hammer the point, but basically people are not responding fast. Sometimes they're not responding at all to inbound sales leads. This is a problem. PhoneWagon has a solution. And again, you don't have to use PhoneWagon. I'm not just pitching PhoneWagon. I'm pitching the idea of responding to every single inbound lead fast, fast, fast. Get in a conversation with them fast. That conversation, 78% of people that are the first— 70% of businesses that are the first person to respond close that lead into a paying customer. I do want to go into a demo of how we use— at PhoneWagon, we use PhoneWagon to respond to every single person that signs up for a free trial or requests a demo. We automatically send them an outbound text from a PhoneWagon number. So if they call that number back, it's already forwarded with a call flow or whatever it is, or they can just engage in a text message conversation. I'm going to get into that demo right now and show you exactly how it works. All right. So check this out. So basically, I am going to go to PhoneWagon's website right now as if I'm just a customer. I'm going to hit start free trial. By the way, I'm popping it up here onto the screen, but it's just everything that I'm doing on my phone right now. You can see it's kind of happening in real time. So basically, I'm scrolling right here. Cool. I'm going to start a free trial. I'm going to submit my information. So this is just a lead form. So imagine you're an agency or your business. You have a website, you have a landing page. You have lead forms. This is someone going to your website, going to that landing page and filling out the lead form. Okay. All I'm showing you right now is how as soon as they fill that out, automatically we're going to send a text message. You could add a delay if you want to add a 15, 30-second delay. It doesn't matter. So it doesn't have to look incredibly instant, but automatically send them a text message, you know, just engaging them in conversations. You'll see what ours says in, in just a second. Okay. So I'm going to put my cell phone in here. I'm going to put in any email address. It doesn't matter. And then, you know, whatever, whatever password, doesn't matter, 'cause I just wanna show you guys. I hate when they have these in there. Probably gonna speed this section up. Alright, cool, so I am a real person. So basically I'm hitting sign up right now, and I just filled out the lead form on the landing page on the website. So obviously with PhoneWagon it's gonna drop me into a free trial, which is cool, right? Okay, so I just filled that out. That's great. And but look, oh wow, instantly you saw that seconds later. I just got a text message. I was doing a demo earlier so you can see that. But hey, it's Ryan from PhoneWagon. Let me know if you want to hop on a quick demo. Instantly I just got this text because I just filled out this lead form, right? That's awesome. So again, I can be like, yes, right? So I could say yes, absolutely. And then I can start to just engage them in a conversation. The business can then respond to that text. It's all in a native text conversation. Again, it's a PhoneWagon number, so they call this, they call this number. It has all the rules behind it, and it's just a beautiful flow because again, 78% of customers buy from the first business that responds. 390% more likely to close a lead if you respond from the first 5 minutes. So that's how you can use PhoneWagon so that you, your clients, if you're a marketing agency, respond every single time to every single lead within the first minute. Because look, That's how you're gonna win. That's how you're gonna win leads. You're gonna get profitable inbound leads from ad spend. It's a really good customer experience. Set something up. It doesn't have to be PhoneWagon. You should probably use PhoneWagon because it's awesome, but respond to your leads within a minute. Let's go.
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