2:12

In this Q&A video, Ryan Dohrn responds to a listener, Bob from Michigan, who asks why Ryan advises against the common sales practice of simply "checking in" with prospects. Ryan explains that generic check‑ins add little value and are overused by salespeople, making them ineffective for standing out. He argues that every sales interaction—voicemails, emails, proposals—must deliver tangible value to the prospect. To differentiate, he suggests using personalized video messages (via Vidyard or Loom), sharing relevant industry trend reports, or otherwise providing helpful content. Ryan encourages sales reps to be better than generic check‑ins, to stay on prospects’ radars through value‑added outreach, and reinforces a long‑term, family‑supporting sales mindset, reminding listeners that sales is challenging but rewarding.

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