Jason M. Lemkin says training your AI software matters more than picking the vendor. Spend 30 days training daily, then weekly after that. AI systems need to deliver value fast, not like the old enterprise software rollouts that took months.
But listen, today the world's going to keep changing. This stuff is new, right? In fact, most of these products. I don't know about qualified, but certainly rapid and lovable didn't even work before, like Cloud 4, okay? It didn't even work before the start of 2025. The Replit level didn't even exist. Replit existed for a decade, but the AI just wasn't good enough. So everything's changed. And what I learned is pick a leading vendor. For sure, it does matter. But training is more important. Training is more important. There are very few agentic products, at least that have some level of complexity where you wanted to do something like a qualified. Interact with customers, speak with authority, close deals. Right? I mean, Amelia was telling me last week, qualified set up seven appointments for us, right? On its own. Now that sounds great and it is great. Like put that as a case study. But it wouldn't have happened if we put zero minutes of training into it, right?
100%.
So I would rather listen know we're on the qualified podcast. Buy Qualified. We are super fans. But more important is just in any space, support, marketing, sales, coding, just pick a leader and go deep, Train it, train it up front for 30 days, commit the time and every day for the next 30 days, train it and then every week. And it sounds. First of all, most people don't know how to do it. And the other thing is you think, I mean, you are at Salesforce. Think about how people bought enterprise software before AI. You would buy it from a sales rep. Then you might hire an Accenture or a Blue Wolf to deploy it over like a year and you would hope and pray it worked like the sales rep told you.
You got it.
No one will tolerate that in AI this year. No one will tolerate it. Time to value actually often has to be even before you get a contract signed, right? And so, and training is this key piece to it. You got to train it. So that's, I mean, you know, we love qualified. I'm deep on replit versus lovable, but in the replit versus lovable, they are different. But most important, just knowing the goddamn thing, spending a hundred, you know, I've only 100 days into Replit, but I'm probably 200 hours expert now to make it great. And so that is just a sea change in how we use software. We're used to buying from a people person and then scaling it up over time and having humans do all the work, put the leads in, in the context. Those days are behind us.
But remember the old adage which was like, no one got fired for buying IBM. So yes, in like the old days, people would wait to see, like, who's the emerging leader. So they would wait, wait, wait until there was like the IBM and then they would go. But you're just saying you don't have to pick the leader, just pick a leader. Like pick somebody pick a leader and go and, and invest the time in training. It's.
