Jason M. LemkinCEO, SaaStr · Co-Founder of SaaStr AI, SaaStr Fund, Adobe Sign

Avoid Business Surprises: Insights from a Revenue Leader

22 Nov 2024 · 0 min

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0:24

A short excerpt from a YouTube talk by Jason M. Lemkin offering leadership advice to revenue teams: telegraph bad news early and avoid surprises, and illustrate points with an anecdote referencing Olivia (Datadog) at a Saster event. The speaker emphasizes communicating reasons and business velocity when raising concerns, and doing so proactively and constructively.

Don't be a Debbie Downer, but telegraph it as early as humanly possible, but in a way that, that shows why, if you believe the business has velocity, why it does. Like, do it the right way, but no surprises. No surprises. And I loved a long time ago at Saster, Olivia from Datadog, the CEO came in the early days of data. He came to our first as Europa and he said something which sounds trite, but honestly, this is the best advice I could give to any, any revenue leader.