Jason M. Lemkin says bad company culture is brutal to fix. Leaders often think they need to hire new people instead of fixing what's broken, and jaded employees usually won't change no matter what training or team-building you try.
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How do you turn the company culture around? What do you do tactically? Yeah, I'll tell you. I asked that question to many leaders. I asked it on a lot of the podcasts I do in the interviews I did. And the truth is, most driven founders and most sales leaders that are really trying hard, that they're really going for it, they're going to tell you you can't. You got to bring in new blood. You can't turn it around. I. No one thinks you can. Right. There are certain things I talk with leaders and founders behind closed doors and every. There's certain things they don't say aloud that they don't say loud that we need people to return the office because half our company doesn't work. Okay, it doesn't. You don't need return to office for high performers. The best people will get it done. They'll get it done from Antarctica or they'll get it done in the office. But the mid performers just don't work from home. Right. They barely work and so they want to supervise them for 40 hours. It's not about collaboration, it's about getting any work done. So you can't talk about that. The other thing you can't talk about is like people that are jaded or broken. A little training isn't going to help. Like a team trip to Miami is not going to help. You gotta gently move them out. Like now. You're better with half the employees as smart as you are that all want to be there than folks polluting the culture.