In this short video, Jason M. Lemkin and a colleague walk through QBee, an AI‑backed project‑management dashboard used by South Side Sponsors. They demonstrate how QBee surfaces “at‑risk” sponsors by flagging specific signals: Artisan never logs in, Salesforce and Google Cloud accounts become incomplete or go dark, and Pylon generates frequent complaints. The speakers note that these AI‑generated alerts often align with the sponsors they, as human customer‑success managers, already spend the most time monitoring. The demo highlights the interplay between automated risk detection and human validation, showing how QBee can automate routine data‑gathering (e.g., booth assignments, map overlays) while still relying on human insight to interpret and act on the alerts.
Chapters
While he thinks, I'll just show you guys around QBee a little bit if you've never seen the front. You can go to southsidesponsors.com, you can play around with QBee. He does, you, you'll hit a wall eventually if you're not a sponsor of ours 'cause you'll have to log in, um, so that you don't get their data or anything weird like that. But you can see like he started as a dashboard, so he's still, he's still our project management tool here. He's got all the information about the events. You know, there's certain sponsor load-in times that they had here. Um, this is where they all picked their, their booths that on the floor that you see here now. These are all the things he did originally, which again, these are all things a human had to do. And he created these nice overlays for our maps, which our designer used to have to do, but now he can work on the stages. And so there's a lot he can do, but now he's— so here's his assessment.
Who's at risk?
Who's at risk? Artisan, I mean, that's a fair one. He's flagging that they never really logged into him. So he's flagging—
That's a signal. They never, they never talked to me. They had a customer success. They never talked to me, right?
They never talked to QB, but they did talk to me a lot. So, so lack of human contact.
Okay. Okay. Flag that one.
Salesforce, interesting. He says they, they were incomplete and they went dark for a little bit. So, you know, that's a good flag. But again, I talk to the Salesforce team and so does David a lot. Google Cloud, same thing. Like these are folks we, It's funny, he flagged all the people that we, the humans, spend more time on than the agent. Uh, there's a few others here. Pylon.
Pylon complained the most to him.
Okay. I see.
That's why he said it. 'Cause I asked him before, 'cause, 'cause QB reached out to all the, instead of a human reaching out to him, QB reached out on his own, talked to them, asked what their issues were and how he could help. And Pylon said their logo was wrong and a bunch of other things. They complained a lot. So he's still getting from me. I can't quite read it from here, but I mean, it sounds right. It's not, it's not a high risk, right? Who checks the logo before it went live, but their amount of frustration was a signal that a human might not know how to rank properly or hide from or ignore. Right.
