#QuotableMoment with Marc Diouane of Zuora

Does it ever get any easier hiring? Because hiring so hard, does it ever get easier? It will never get easier. Never get easier. Despite the fact that we have a critical mass 1000 people. Never easier in the sense where you have probably a better brand recognition, more stable organization, you might be able to attract different type of people. The people that work for a startup are certainly different than the people that would work for large organization. But the hiring still a difficult exercise. And it's, it's, it's extensive human capital business. You have absolutely to be careful regardless of the size of your organization to have really clear processes in place to be able to hire people. What we have established, I mean we've made a lot of mistake as well. So we, you know the growing pain of any company making mistakes and learn from the mistakes. And I have the tendency to say that you grow in the form of plateaus. That means you have fast growth period, follow with a plateau to digest back at the growth and then learn from that and grow again. So what helped us a lot, we really got all the organization and we have defined what we call a hiring profile. Let's make sure that across all the company, regardless of what the person will do, we need to make sure that we have a consistent characteristic of the people that you want to bring in the company in making sure that you can be consistent with your core values and the culture of the company. That helps a lot. As soon as we put we establish that profile, it's got at least much more easier. It's almost like a common language within the organization when it's come to hire the people and onboard the people.