Klaviyo's CEO discusses how to keep a startup mentality alive as a company scales. The conversation centers on small team dynamics and creative problem-solving in larger organizations.
I think the challenge, I mean, culturally is, especially as you grow, is how do you make sure every person, you know, every klaviyo. For us, every team feels like a startup within this, like, constellation of that is this, like this larger company. And I think there's a lot of companies that have done a great job of really, like, so what are the organizational structures that allow you to do that? We really think about that way. So what makes it fun is when you feel like you're on a, you know, a really small team. And for us, it's really small. I mean, we try to keep teams like two, three, four, five people. And you're like, you're just this David versus Goliath. Like, you're trying to solve this massive problem that there's whole companies out there that are trying to solve. And it's your job to be creative and figure out how to embrace those constraints. And the cool part is you're working in this constellation of all these other teams that are doing other bits. And we know that when you combine them all together, it's better.
