Jason M. LemkinCEO, SaaStr · Co-Founder of SaaStr AI, SaaStr Fund, Adobe Sign

Unleashing Creativity Striking the Balance for Product Success

10 May 2024 · 0 min

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0:21

Short transcript excerpt from Jason M. Lemkin advising that as products scale and customers grow, product configurations multiply and become unmanageable; hiring a Head of Product is necessary to manage complexity, but hiring too early can lead to process-heavy outputs (Gantt charts, designs) without progress. The remark is brief and prescriptive about timing and role responsibilities.

Our products generally start off as simple, but then we get 10 customers. Then we get 100 customers. We get 100 customers using 87 different configurations of our products. You cannot remember 8,700 configurations of your product. That's your Head of Products job. So you hire a Head of Product. But if you let it go early, you'll end up with a lot of Gantt charts and Figmas and beautiful designs and you'll go nowhere. That's my thought. Thank you. Perfect. Thank you.