Transcript excerpt discussing a hiring strategy where companies hire someone more experienced 'above' an existing employee to enable learning and growth. The speaker emphasizes selecting a candidate who is demonstrably better to avoid disruptive hires, illustrated with the example of hiring a CHRO to mentor and elevate the existing head of HR.
You bring in. So we often bring in somebody above that person, somebody who's seen that next stage. The key about this is and we've done it all across our business, the key about this is you have to get somebody who's actually better than that person to go above them because if you mess up that hire then it's a real mess. So if you go like when we hired our first chro, I went to our existing head of HR who had grown up at the company and I said look, if you trust me, I'm going to get someone that you're going to learn a lot from over the next few years who's seen it before that you're going to be able to grow with. And I'm not going to get bamboozled into the next hire. I'm going to do a good job of getting the next person and you'll be able to grow and learn from them and that usually works.
