Jason M. LemkinCEO, SaaStr · Co-Founder of SaaStr AI, SaaStr Fund, Adobe Sign

Unstoppable SaaS Companies Dominating Real-World Sales Amidst Crisis

4 Feb 2024 · 1 min

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Jason M. Lemkin discusses how certain SaaS companies that sell to non-tech, "real-world" customers largely weathered recent downturns. He contrasts companies like Toast (which had a record quarter despite some seat contraction) and Samsara (which saw its growth slow and hit a low point in Q2 2022). He also cites that only about 30% of Monday.com's customers are tech-focused while ~70% are in non-tech sectors (churches, real estate, other traditional businesses).

Questions this video answers

Approximately 30% tech-focused and 70% non-tech (churches, real estate, other traditional businesses).

Q2 of 2022.

Chapters

If you look at SaaS, companies that sell to the real world, that don't just sell to other tech, in many cases, they didn't miss a beat. I mean, Toast had a little bit of impact, but look at Toast. Toast just had a record quarter. They did see some seat contraction, but overall the business did not miss a beat any of the last quarters because Monday doesn't sell. Only 30% of Mondays to tech for project management and CRM. 70%, as he said, is to churches and real estate and other normal businesses. I picked two that are somewhat impacted and I picked Samsara, which, if you don't know, I mean, at a, at a, at a specific level, it automates fleet management and more. And, and it's interesting that you can see it's a hot one. We've written them up at Sastra since the beginning when people didn't know about it. We had the Chief Product Officer here yesterday, but you can see actually they hit their low point a little earlier than we saw with Zoom and Zoom Info and others. They hit it actually in Q2 of 2022, where this high flyer's growth sort of came down to earth. They.