A company replaced their contact form with an AI agent that qualifies and upgrades customers automatically. It's deployed in two phases and already showing striking results compared to the static form it replaced.
Let's get into it. So let's talk about first about inbound, because this is the newest one that I wanted to show people and spend the most time on, because we've shown pieces of outbound, we've shown part of the renewal agent, but I really wanted to show the inbound one first because it's the newest one and it's had the biggest impact so far in a very short amount of time. So not only when you take inbound for like the last year of being on qualified and upgrading that whole path versus a contact us form, That's a stark contrast, but also in what we're doing now is also a big contrast from even just that. So there's kind of 2 phases, but some interesting stats here before we get into it.
