What’s Working Now: AI’s Real Impact on Sales with SaaStr's CEO and Co-Founder, and SVP & GM

23 Jul 2025 · 51 min
51:03

Transcript of a SaaStr-hosted discussion (July 2025) about practical impacts of AI on go-to-market (GTM) — especially AI-driven outbound sales (AI SDR). Speakers describe early but promising results: AI can scale hyper-personalized outbound at higher quality and volume but requires substantial data, training, human-in-the-loop quality control, and operational changes. Key themes: brand and existing database matter, data enrichment and CRM integration, segmentation/hyper-personalization, multi-touch orchestration, human oversight and immediate response, initial heavy effort (daily QC) then reduced maintenance, and tooling/field requirements for accurate targeting.

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