A UX designer shows how systems thinking solves e-commerce problems. Instead of treating cart abandonment as one issue, dig into drop-off rates and where users actually exit the funnel. Target the root cause, not the symptom.
For example, on an online grocery app, the users are adding in products to their carts and they are not checking out. That is a problem. Now, when you want to apply system thinking to that particular problem, you need to understand why are they not checking out? What was the data that existed before then, right? How many people are dropping off? At what point are they dropping off, right? Try to understand all the layers of problems that might exist beneath surface-level problem that you want to solve so that you can understand the root cause of the problem and you can tackle the problem right from the roots. That way you're not solving problem at the surface level. That is how to apply system thinking as a designer.
