1:50

Sandy Wardenburg Waggett explains guarantee types small businesses can use to remove buyer risk—performance guarantees, time-limited risk reversals (refund windows), conditional non-refund guarantees (e.g., extra coaching), and an example guarantee tied to website launch timing. She outlines an onboarding and website build timeline (~6–8 weeks to build, site live ~week 9) and proposes a 120-days-post-launch guarantee: if after 120 days the client does not see a 30% increase in leads and the site is on page one of Google, she will cover the cost of pay-per-click and social media ads until the result is achieved.

Questions this video answers

About 6–8 weeks to build; site live by the beginning of month 3 (around week 9).

A 30% increase in leads and the site being on page one of Google, measured 120 days after launch.

Chapters

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