Sean Glaze explains why explicit expectations matter in teams. When people know their roles, who does what, and what success looks like, conflict drops and work moves faster. The E in GREAT stands for making these things clear from the start.
The third step in building a great workplace culture is making sure everybody on the team knows what's expected. That's the E in GREAT. Unspoken expectations are premeditated resentments. The number one source of conflict in teams is unclear expectations. When people don't know what success looks like, they fill in the blanks with assumptions, and those rarely match reality. Great cultures make expectations explicit. They define roles, they communicate who's going to do what by when, and they delegate effectively. They align on what good looks like before problems arise. Want to build a great culture? Make sure your people are sharing clear expectations.
