FIX YOUR BROKEN TEAM CULTURE INTRO VIDEO 2 – THREE TRAPS GREAT LEADERS CAN AVOID
Sean Glaze outlines three traps leaders fall into when fixing team culture: chasing conflicting advice, learning through expensive trial-and-error, and collecting random tools instead of following a system. He positions a step-by-step approach as the faster path to build trust and accountability.
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Hello and welcome to video 2 of How to Fix Your Broken Team Culture, where you're going to learn how to create a more profitable, positive, and productive team culture with ideas from an entertaining parable that I wrote a few years ago entitled Rapid Teamwork: How to Transform Any Group into a Great Team. In this second video, we're going to focus on the 3 traps that great leaders can avoid. But first, let's review why you're probably here. See, you found this video series because your team is likely not getting the results that you know that they could. You may have talent, but you know that while talent is essential, it's never sufficient. You need more than talent to grow a great team. Second, you're probably tired of feeling unsure or frustrated about the steps that you've taken or the actions that you've already implemented to try and fix your team culture. See, nobody wants to be a "hey, let's just see if this works" type of leader. And yet invariably, in the teams that I've worked with, that's one of the issues that comes up. Leaders don't always know that the ideas or systems they implemented are really worthwhile. Third, you might be here because you just want more trust or engagement or accountability. And while you've invested time and effort in trying to address your team culture situations in the past, You know there's got to be a faster and smarter way to get the results you want. And you're probably here because you're committed to taking action. You know that successful teamwork is not just about finding good information, it's about implementing it, because action steps are ultimately what's going to make a difference on your team. But mostly you're here because you believe, like I do, that as a leader, your number one goal is always to serve and care about, to encourage and support your people. And that means creating an exceptional team culture where they can thrive and grow and contribute to your team mission. And while the frustration of putting Band-Aids on difficult team issues may have brought you here, pain is a powerful catalyst for change. The truth is you don't have to be sick to get better. Good is always capable of better, and so are you as a team leader. But I have to say that what I'm gonna share with you throughout this video and the entire program is a whole lot like deodorant. See, any leadership training is a lot like deodorant because all too often the person there thinks the person next to them needs it more than they do. So if you want better teamwork, the key is to not take these ideas and say, "Yeah, that'd be good for Fred or Bob or Susie." that they would benefit from the ideas. Instead, understand that your team is going to benefit the most from this information I'm sharing, and you're gonna make the lives of the people around you far better if you will apply the information first yourself. See, as leaders, it's tough to admit that sometimes we need help, but you're here because you've probably been struggling to address some issue on your team that's sabotaging your success. And making your days more difficult and less enjoyable than they should be. So I'm excited to give you the help you need by saving you from months or years of this type of frustration. And just like winning is the result of removing behaviors that lead to losing, rapid teamwork in organizations is achieved by first avoiding traps that sabotage effective leadership. So today I want to help you to avoid the 3 most common behaviors that you don't want to continue. And the first thing that you don't want to do as a leader is to spend your time looking for answers only to find and try to implement conflicting ideas. See, many leaders enroll in Google University or read a book or get advice from a friend, and so they try this and they try that, they try this and they try something else, because that's the first step of leadership development. We search for solutions to those problems that we're aware of. But by enrolling in Google University, you're searching through millions of blogs and videos and articles, but you don't know how reliable those sources really are. That's what I did as a young coach, and I found out the internet is littered with armchair experts with all kinds of different opinions and advice from people who have never successfully led teams. And I got frustrated when I did it because I found so many conflicting ideas about what would work. When I tried this and tried that, I realized I wasn't sure what would work, and so none of it was implemented with any type of confidence. Maybe that's how you're feeling right now when it comes to building your team culture. What I will give you is a proven system of ideas and activities that build on each other so you never again fall into the trap of having to evaluate the conflicting ideas that you are definitely gonna find from people who haven't successfully led teams. You don't want to deal with the frustration of collecting and testing advice from multiple questionable sources. You want a comprehensive system that you can trust and commit to. Now, the second trap that you want to keep from falling into is learning very expensive lessons. Coaching basketball was not a life or death situation, but wins and losses were an emotional roller coaster for me as a young coach. I didn't have the perspective or confidence of experience. When we lost a game, even when players were down and parents were grumbling, the lessons I learned helped me to become better as a coach, but they weren't really expensive. High school basketball is not a high-stakes world. Families were never financially affected by the quality of our team culture. As a team leader, making a mistake can be far more than just upsetting or embarrassing for you. If your team culture isn't right, you're probably losing sales or clients. And if your team interactions and environment are really broken, you could be losing good team members. See, bad employees leave good leaders, but good employees leave bad cultures. Turnover of just one quality employee costs $20,000 to $30,000 in retraining expenses. Mistakes can cost you time also. Have you ever found yourself cleaning up a mess and dealing with issues that could have been avoided if you had had a better map as a leader? Mistakes can be exhausting, expensive, and make you look ineffective, losing the confidence of your team and costing far more than just money. So rather than having to learn through and make a number of painful, expensive mistakes, I can give you the competence, knowing exactly what to do to create the team culture that will give you the results that you want. The third trap that you don't want to fall into is getting random pieces of a puzzle without seeing or having tools to complete the full picture. Sometimes as a leader, I would find really good stuff and I'd be able to implement it, and I knew that it was part of what I wanted to be our team culture. It was just one piece of the puzzle. So I'd go looking for the next piece, and I find something close here, or maybe another piece there, but doing that you could never see the whole big picture and you never felt like you had all the pieces. When I first started as a leader and coach myself, I felt like that education Google University provided me with a little bit of information, but I only had bits and pieces that were effective and really relevant to my team. So I didn't always know how to fit those pieces together into a comprehensive system. That took a very long time, and I felt like I was looking at a redacted report that had all the answers. I just couldn't see what was blocked out, and I didn't know where to find the missing information. It took me years to work my way through a number of mistakes trying to fit those pieces together to create something to fill in the missing pieces. I really feel bad for those kids that I coached early on in my career. And I know that you're probably here because sometimes you probably feel that way too. You know, you don't have the luxury of years of learning mistakes like I had to go through as a coach. So if you want to find a faster and proven path to create a positive team culture that will allow your strategy to succeed, this is the program for you. Because you don't have years to evaluate conflicting ideas or to learn expensive lessons or to try and fit together random pieces of a big a picture that maybe you can't even see. So to avoid those traps, you want a step-by-step proven system that you can follow. That's all I have for you for now, but coming up, you're going to get more information in video 3, where you'll learn the 5 fixable reasons why teams underachieve. You're well on the way to fixing your broken team culture, and now you know the traps that you need to avoid as a leader. I'm Sean Glaze, and I look forward to helping you lead your team.
