Sean Glaze on how leaders rebuild trust after damage: admit mistakes, state your intentions clearly, and prove change through consistent habits. Time alone won't fix a broken reputation.
No leader is perfect. We've all made mistakes, and I actually used to tell not only my athletes but my own children that you can't talk yourself out of a reputation that you behaved yourself into. See, reputation takes time and consistency to change, and if you're trying to overcome past poor behaviors as a leader, it takes more than time. See, time doesn't shift your team's perception of you as a leader. Your intention and your behavior are going to be what rebuild the trust with the people on your team. So as a leader, people can only judge us based upon the behaviors that they can observe. So absolutely admit the mistake, state your intention clearly, and then change your habits. See, our habits are external evidence of the internal commitments that we've made. Consistency is far more important than the intensity of change. And when you do things to demonstrate that that change that you've committed to is real, that's when your team will begin to see you as an improved leader. I'm Sean Glaze. That's what effective leaders do.
