Sean Glaze breaks down how people decide who to trust. He identifies three key dimensions: concern for others, commitments kept, and competency. Leaders can use these to self-assess and strengthen relationships with clients and coworkers.
Who is somebody that you trust and why? And my guess is, if you think back to that person that you identified, the reason you trust them probably falls into one of those 3 categories. And more likely than not, it has to do with concern for others or commitments kept even more than competency. And so, as you think about how this relates to you and your relationships and the clients and coworkers you want to build trust with or strengthen trust with, the first question is, you know, how would you rate yourself on a scale of 1 to 5? Where are you in each of those 3 areas? Because what you find is most leaders are intentional about focusing upon one more than the other two. And sometimes one of the other two end up being the reason that relationships kind of get fractured.
