Sean Glaze explains frustration as the gap between expectations and reality. He warns leaders against ego traps and recommends coaching, clear goals, agreed standards, and accepting that people work differently.
So how do you handle frustration as a leader? Well, frustration is the gap between your expectations and reality. So how do you maintain standards without being frustrated all the time with your team? Turns out frustration is usually pointing at tasks and others and asking, "Why can't they be more like me? Why can't they do things the way that I would do them?" That's your ego. And once you see that your frustration is oftentimes a control trap and you accept that others won't see or act or make decisions the way you do, you'll be able to accept that you can coach them to improve. But don't let ego cloud your expectations or your interactions. Help your people set clear goals, accept that adjustments are going to be needed, and then coach to the standards that you and your team agree on. That's what effective leaders do.
