Executive coach Sean Glaze argues that the costliest problem on any team is the one nobody addresses, the hidden issue beneath the surface. He calls this a "mirror moment": when leaders realize their team has potential but current efforts aren't enough.
I wonder, as you sit here today, if you feel anything like I did in that mirror moment, where you understand that there's an opportunity for your team to be better, for your organization to be better, but you've done everything that you know to do. And maybe you're here at this conference because you're hoping to pick up a nugget or two that you'll be able to apply, not in terms of strategy, but maybe in terms of culture and leadership, so you're better and your people are better because of that. One of the things I learned first as a coach and then as a speaker and trainer and executive coach is that the most costly and destructive issue on your team is the one you haven't yet addressed.
