Sean Glaze breaks down three things every team needs to clarify expectations: what needs to be done, by when, and by who. Vague expectations lead to failure. Get these three specifics right and performance improves.
The next thing you want to do as a leader is to clarify expectations so people know how we do things. This is the standard that we're going to set as a team in these areas. Expectations are absolutely vital for having a high-performing team. In fact, any frustration you feel is always going to be a gap between your expectations and what you you experience or see or observe. And so your job is to realize that vague expectations are going to largely be the reasons that failure occurs on your team. If you can clarify expectations, if people understand and are very, very clear about what needs to be done and how it needs to be done, then you have a much higher possibility of being successful. Clear expectations include 3 things always. What needs to be done, by when, and by who.
