Sean Glaze says leaders who ignore incompetence or laziness destroy team trust. When a leader doesn't address slackers, people stop reporting problems, pretend everything's fine, and start looking for other jobs because they no longer believe the leader will maintain high standards.
So what common behavior erodes your team's trust in your leadership? Well, when leaders coddle incompetence or overlook laziness, that creates an issue because every person on your team is watching for how you handle the slacker. And if you refuse to address issues, then your team will stop sharing issues and challenges with you, and your team will then begin to pretend that things are fine while they shop for other opportunities because they don't trust you to provide the high-performance culture that hustlers want to be a part of. You must be willing to have difficult conversations to create and sustain an exceptional culture. I'm Sean Glaze. That's what effective leaders do.
