Sean Glaze breaks down trust into three elements: concern for others, competence in your role, and keeping commitments. Leaders who deliver on all three consistently build the kind of trust that holds teams together.
So what creates trust in the workplace? Well, as an effective leader, you need to understand that there are 3 things that you can focus on that have been researched and proven to be the building blocks of trust in relationships, whether it's professionally or personally. There are 3 things that you can focus on in order to build or strengthen trust. Even if you have lost trust, you can actually rebuild that trust by focusing upon the one of the 3 things that might be lacking were fractured in the relationship. Those 3 elements that build trust are concern for others, competence in your job, and commitments kept. Those 3 things make up the 3-legged stool of trust, and when people are willing to put their faith in you and allow you to support them, it's those 3 things that they will depend on you to deliver consistently: concern for others, competence in your role, and commitments that are kept. I'm Sean Glaze. That's what effective leaders do.
