A team's belief that it's good enough kills improvement. When results feel satisfactory, urgency disappears and people stop being coachable. Leaders have to keep showing the gap between where you are and where you need to be.
One of the most challenging barriers to growth and change on a team is being good. Complacency is easy when we feel like our results are good enough. See, but good is the enemy of better, and good often blurs the ability for us and our team to see or feel any sense of urgency to improve. But in great organizations, in growing organizations, leaders and teams enjoy staying coachable. Change is communicated by reframing the goal from being good enough to being better. Better for coworkers and better for your clients. Staying coachable is about clarifying that gap between where your team is and where you want them to be. That's what effective leaders do.
