The most important moment for a leader each day isn't a decision or meeting, but the silence after asking a curious question. That pause lets your team member think and respond while you listen to understand.
Chapters
So what's the most important moment of your day as an effective leader? Well, as a manager or leader, there's gonna be many opportunities each day for you to impact your team. Making decisions and solving problems or planning for meetings are what most people think of, but the most important moment of your day is going to be a specific part of the interactions you have with the people on your team, and it only requires silence. See, the most important moment of your day regardless of your position, is the intentional and encouraging silence following a meaningful and curious question that you've asked. That moment of silence creates a space for the person you're talking with to consider their reply and to share their thoughts with someone who is completely present and listening to understand. That's what effective leaders do.